Business Admin Apprenticeships – Level 3

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About Goonvean Fibres:
Goonvean Fibres is a leading producer of synthetic fibres, serving industries worldwide. With a reputation for excellence and a focus on innovation, we offer high-quality products and exceptional customer service. As we continue to expand our operations, we are looking for a motivated and enthusiastic Level 3 Business Administration Apprentice to join our dynamic Imports/Exports department.

Job Overview:
This is a fantastic opportunity for an organised and keen individual to gain valuable experience in business administration within the imports and exports sector. As a Level 3 Business Admin Apprentice, you will assist with day-to-day tasks in the department, supporting the team with administrative duties related to international shipments, import/export documentation, and customer relations. You will work closely with the Imports/Exports team to help ensure that processes run smoothly and efficiently.

Job Details

Key Responsibilities:

  • Provide administrative support for the processing of import/export orders.
  • Assist with the preparation and completion of shipping documents, including invoices, packing lists, and delivery instructions.
  • Maintain accurate records of goods entering and leaving the business, ensuring all documentation is compliant with relevant regulations.
  • Communicate with suppliers, customers, and freight forwarders to track shipments and resolve any issues or delays.
  • Support the updating and management of the department’s systems, ensuring data is entered accurately and promptly.
  • Help respond to customer and supplier queries, providing information and assistance as required.
  • Support the team with organising and coordinating shipments, including liaising with customs brokers and ensuring proper documentation is in place.
  • Assist with general administrative tasks such as filing, scanning, and managing emails.
  • Work alongside colleagues to ensure compliance with international trade regulations and company policies.
  • Contribute to reports and assist with performance analysis within the department.

Skills & Qualifications:

  • GCSEs in English and Maths (grade C or above) or equivalent.
  • Strong interest in business administration, logistics, and international trade.
  • Excellent organisational and time-management skills.
  • Good communication skills, both written and verbal.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Ability to work efficiently in a busy, fast-paced environment.
  • Strong attention to detail and the ability to prioritise tasks effectively.
  • A proactive attitude with a willingness to learn and develop new skills.

Desired Attributes:

  • Some experience in an administrative role or an interest in import/export procedures (desirable but not essential).
  • Ability to work as part of a team and independently.
  • Problem-solving skills and a willingness to take initiative.
  • Good attention to detail and accuracy in record-keeping.

Training & Development:
As a Level 3 Business Administration Apprentice, you will receive on-the-job training, as well as support from Exeter College. This apprenticeship will help you develop key skills in business administration and international trade, and you will be working towards achieving a Level 3 qualification in Business Administration.

Why Join Us?

  • Gain practical experience in a fast-moving international trade environment.
  • Learn from experienced professionals and develop valuable business skills.
  • Opportunity for career progression upon completion of the apprenticeship.
  • Competitive salary and benefits package.
  • A supportive and friendly team environment.